Developed in conjunction with industry experts, with years of training and an in-depth knowledge of CRM within iGaming
Acquiring customers is expensive. It is therefore important to retain as many customers as possible after their first interaction.
Our Customer Relationship Management training has been specifically designed for marketing executives currently working with CRM or aspiring to work with retention marketing or customer service representatives. This course is also ideal for individuals looking to further or secure their career within the iGaming industry.
Developed in conjunction with industry experts, with years of training and an in-depth knowledge of CRM within iGaming.
Learning objectives of this course:
Introduction to Customer Retention and Relationship Management
Customer psychology in iGaming
Importance of CRM in iGaming
VIP management learnings
Customer segments
Cross product CRM development
Communication strategy across platforms
Day-to-day CRM management
Measuring CRM
CRM impact on overall company strategy
This course is available via eLearning:
Interactive format accessible worldwide
Access for up to 1 year
The duration of the course is approximately 1 hour
CPD accredited (value 1 hour)
Downloadable certification upon completion
Add it to your company’s own branded LMS Learning Management System
Access will be provided within 1 working day, to the email address specified at purchase. You should receive your login details from [email protected], if you haven’t received this information within 1 hour after receiving confirmation that your order has been finalised and access has been given then please check your spam folder.
Learn using desktop, laptop, smartphone or tablet
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“CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.
iGaming Academy’s classroom and eLearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive.
Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.”
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SiGMA Foundation's education charity efforts
The SiGMA Foundation is a dynmic force in bringing about positive change by blending physical challenges with fund-raising initiatives that make a global impact.
The Women Empowerment Project, Bonga, Ethiopia
Looking ahead, the SiGMA Foundation has ambitious plans for the upcoming year. Building on the success of past initiatives, the Foundation aims to expand its reach and scale its impact in key areas.
In Ethiopia, the Foundation plans to further support the Women Empowerment Project, which is committed to empowering women through tailored educational programs and vocational training. This includes providing essential resources for skill development in areas such as IT, cookery, sewing, and hairdressing. The goal is to equip women with the tools and knowledge needed for sustainable livelihoods, fostering economic independence and social empowerment within the community.